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Cyber Fraud: Banking frauds, Recover lost money

Posted By: Admin
September 8, 2022 |

Prevent your money from Cyber Frauds, Tips to save your bank account from hackers

Cyber Fraud: Digital transactions have become so common and convenient that every other person is using online fund transfer facilities. As data published by NPCI, UPI transactions have crossed the volume of 6579.63 Mn valuing Rs. 10,72,792.68 Cr. Which is a huge number, and it shows interest and convenience of online fund transfer. When we see it as a facility to bank customers, many fraudulent people are using this as a tool to rob your hard-earned money. Cyber Frauds in banking have increased with steep growth in the number of incidents. Reserve Bank of India (RBI), banks and regulating authorities are publishing many advisories to prevent this fraud. But miscreants successfully target people who are less techno savvy or less aware of these cyber frauds.

There are several ways, how fraudsters trap you to rob your money, which are –

Vishing
Phishing
Smishing
Sim Swap
Money Mule
Trojan

Let’s understand more about these and discuss in detail.

Vishing:

Vishing is when a fraudster on a phone call poses himself as a bank or financial institution employee and collects your sensitive details like Net banking passwords, Pins, OTP, card expiry date, CVV. Many of us have experienced this when a person calls you and offers you a new card, activation of account, renewal of insurance, encashing reward points etc.

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Phishing:

You must have received emails with a link to update your details urgently to activate your account or update data in your bank account. Phishers are now also using phone calls and messages to collect your personal data like account numbers, pins, passwords, and card details. To prevent this, Gmail has enabled a feature which tells about that email may be a phishing email. Various caller Id mobile apps are available on play store which warn you about fraud calls and messages.

Smishing:

Almost every person who uses emails has received an email congratulating you on winning a lottery or bonus prize or job offers. Fraudsters ask you to provide bank details to claim the reward and collect your data. Now these fraudulent people have started sending messaging and phone calls to target bank customers.

Sim Swap:

After collecting your data, the fraudster blocks your contact number registered with your bank account. Then he gets new sim from the provider companies by reporting loss or damage to actual sim. After this he has full control of your bank account and money.

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Money Mule:

This is a less common way and very smartly used by fraudsters. They will ask a person to receive money in his account in exchange for a gift. The person who received money in the account is called money mule. Then they will ask you to transfer money to another money mule’s account. By doing this they create a chain to hide themselves from legal action. When it comes to the notice of police, people involved in this chain get in trouble.

Trojan:

The fraudsters will call or ask you to install a software which is actually a virus and collect all your data. The virus or the software is called Trojan. It can be attached in email, mobile app on play store, digital ads displayed in apps and games. Once trojan is installed, the hacker will get full access to your mobile and computer. The hacker uses this as a tool to delete files and steal your sensitive data.

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What can you do to safeguard yourself from cyber fraud in banking?

The government, RBI, Police, Financial Institutions regularly publish advisory, advertise in newspaper, electronic media about safety measures.

To prevent cyber fraud in banking, you should never disclose your financial information and personal data over phone, email, or messages.
You should not click on the links which seem to be frauds or offer you money or reward for no reason.
Do not install mobile apps which are not verified or not required.
Do not respond to calls or messages on which caller id app shows warning.
Follow safety measures set by your bank.
Avoid accessing your net banking and email accounts using public internet like Wi-Fi on railway station, airport etc.
Always open a Net banking link from the original website rather than clicking links in online search.
Do not share your card details with strangers.
Operate the ATM yourself, do not ask other people standing in queue to withdraw money from the ATM.
Do not enter your card details on any shopping website.

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What can you do if you are a victim of banking cyber fraud?

Once you get trapped by banking fraudsters, the first and foremost thing is not to lose your patience. Do not sit back or get blank. Complaint to your bank and if possible, submit a complaint in writing by personally visiting the bank branch. Lodge a complaint with cyber crime police online or offline. You can also register your complaints over toll free numbers issued by authorities. I have mentioned toll free numbers and links to register cyber fraud complaints. When you report after the incident to the bank within 3 days, it will be the bank’s full responsibility to recover the amount lost. If you complain after 3 days, banks are less responsible for the transaction.

Further, If you have shared OTP or card details, you will be solely responsible for the transaction and the bank will not take any responsibility for the transaction. However, you can lodge a complaint with cyber police and expect recovery.

Contact details of Delhi Cyber Police to report cyber fraud:

District	Office Address	Contact	Email ID
EAST	Room No. 11, DCP Office, IP Extension Mandawali, Fazalpur, New Delhi – 110092	011-22232116	acp-diu-east-dl@delhipolice.gov.in
NORTH EAST	IIIrd Floor, DCP Office, Seelampur, New Delhi- 110053	011-22829503,22829504	cybercell.ned@delhipolice.gov.in
SOUTH	Room No. – 107, Ist Floor, PS Saket, New Delhi – 110017	011-29561004	cybercell.south@delhipolice.gov.in
SOUTH EAST	Room No. 114 & 124, Ist Floor, PS C.R Park Complex, New Delhi – 110087	011-26270304	cybercell.sed@delhipolice.gov.in
SOUTH WEST	DCP Office Complex, Sec. – 19, Dwarka, New Delhi – 110075	011-28084059	acpdiu-swd-dl@delhipolice.gov.in
WEST	IInd Floor, PS Hari Nagar, New Delhi – 110064	011-25123432	acpdiu-west-dl@delhipolice.gov.in
OUTER	Cyber Cell, Kanjhawala Road, Near Marble Market, Mangolpuri, New Delhi – 110083	011-27911006	acp-ops-outer-dl@delhipolice.gov.in
CENTRAL	Old Building, PS Kamla Market, New Delhi – 110002	011-232100885	cybercell-central@delhipolice.gov.in
NORTH	Behind Daulat Ram College, Delhi University North Campus, Maurice Nagar, New Delhi – 110007	011-27662875	acp-ops-north-dl@delhipolice.gov.in
NORTH WEST	Cyber Cell, AU-Block, Pitampura, New Delhi – 110088	011-27344606	acp-ops-northwest-dl@delhipolice.gov.in
SHAHDARA	Old DCP Office, GTB Enclave, IInd Floor, Room No. 307, Near Jhilmil Metro Station, Dilshad Garden, New Delhi-110095	011-22304001	cybercell-shahdara@delhipolice.gov.in
ROHINI	Room No. 303, Rohini District line, Begampur, New Delhi – 110086	011-27061702	dcp-rohini-dl@delhipolice.gov.in
NEW DELHI	Room No. 206, PS Mandir Marg, New Delhi – 110001	011-23746694	dcp-newdelhi-dl@nic.in

Government website Link to register cyber fraud:

https://www.cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx

Track your cyber fraud complaint related to cyber crime

Once you file a complaint of cybercrime, the authority will assign you an acknowledgment number. To check status of your complaint you need to enter complaint acknowledgement number on the link

https://www.cybercrime.gov.in/Webform/chkackstatus.aspx.

State wise Contact details to lodge a cyber fraud complaint:

State/UT’s	Rank	Email
ANDAMAN & NICOBAR	SP(CID)	spcid.and@nic.in
ANDHRA PRADESH	SP	cybercrimes-cid@ap.gov.in
ARUNACHAL PRADESH	S.P (Crime & SIT)	spsit@arupol.nic.in
ASSAM	DIGP	digp-cid@assampolice.gov.in
BIHAR	SP	cybercell-bih@nic.in
CHANDIGARH	SP/CCIC	speowccic@gmail.com
CHHATTISGARH	AIG	aigtech-phq.cg@gov.in
DADRA & NAGAR HAVELI AND DAMAN & DIU	SP	phq-dd@nic.in
DELHI	DCP	ncrp.delhi@delhipolice.gov.in
GOA	SP	spcyber@goapolice.gov.in
GUJARAT	SP	cc-cid@gujarat.gov.in
HARYANA	SP	sp-cybercrimephq.pol@hry.gov.in
HIMACHAL PRADESH	SP Cyber Crime	sp-cybercr-hp@nic.in
JAMMU & KASHMIR	Spl. DGP	igcrime-jk@nic.in
JHARKHAND	S.P. Cyber Crime, CID	cyberps@jhpolice.gov.in
KARNATAKA	Superintendent of Police	spctrcid@ksp.gov.in
KERALA	ADGP	ncrpkerala.pol@kerala.gov.in
LADAKH	DSP	itsec-phq@police.ladakh.gov.in
LAKSHADWEEP	DSP	cctns-lk@nic.in
MADHYA PRADESH	DIGP	niranjan.vayangankar889@mppolice.gov.in
MAHARASHTRA	ADGP	sp.cbr-mah@gov.in
MANIPUR	SP	sp-cybercrime.mn@manipur.gov.in
MEGHALAYA	SP, CID	sspcid-meg@gov.in
MIZORAM	DIG (CID)	digcid-mz@mizoram.gov.in
NAGALAND	IGP(CID)	cybercrimeps-ngl@gov.in
ODISHA	DSP	dirscrb.odpol@nic.in
PUDUCHERRY	SSP (Traffic)	ssptraffic@py.gov.in
PUNJAB	DIG	aigcc@punjabpolice.gov.in
RAJASTHAN	DIGP	ccps-raj@nic.in
SIKKIM	DIGP	spcid@sikkimpolice.nic.in
TAMIL NADU	SP	sp1-ccdtnpolice@gov.in
TELANGANA	IGP, Intelligence	cybercell-t4c14@tspolice.gov.in
TRIPURA	SP (Crime)	spcybercrime@tripurapolice.nic.in
UTTARAKHAND	SSP/STF	ccps.deh@uttarakhandpolice.uk.gov.in
UTTAR PRADESH	SP	sp-cyber.lu@up.gov.in
WEST BENGAL	DIG (Operations)	ccpwb@cidwestbengal.gov.in

Conclusion

There are many ways, which fraudsters use to trap people and steal their hard money. Keep safety points in mind to safeguard your money while doing online transactions. Follow the procedure explained in the article to recover money lost in banking cyber fraud. Get in touch with cyber police of related areas as given in the article. Do safe online transactions.

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